DPD Group is increasing its workforce by 17,000 as it expects to handle up to 14 million parcels on peak days, in order to meet an increase in demand during the second wave of Covid-19.
Delivery players are witnessing a “continuous peak” with booming volumes from online retail sales that transformed the parcel delivery sector during the pandemic.
As well as additional drivers, the group is also introducing 5,000 in-facility operators and up to 400 international linehauls.
Boris Winkelmann, chairman and CEO of GeoPost and the DPDgroup, said: “DPDgroup has maintained full operations and activity over this challenging first semester of 2020. Our business units have responded successfully to country-specific contexts thanks to both their strong in-market position and talented ability to adapt quickly.
“They have taken great initiatives to counteract the pandemic, supporting local businesses and national efforts. All these actions will be maintained as we enter the second wave of the pandemic.”
Bas Janssen, European operations director at DPDgroup, said: “Customer satisfaction is DPDgroup’s top priority, and maintaining quality of service will be one of the main challenges.
“Our volumes have already increased by 30% compared to last year. We are working hand in hand with our customers to agree on daily forecasts over the peak period; even forecasts are harder than ever to define.”
He added: “We will beat our record as we do every year, but 2020 is exceptional and highly demanding.”