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Whistl acquires Clientbase

Whistl logistics has announced the acquisition of Clientbase, a privately held company that offers fulfilment services for home shopping companies for an undisclosed sum.

The acquisition of Clientbase will reportedly accelerate Whistl’s “rapid expansion” into fulfilment and contact centre services, having most recently announced the expansion of its facilities in Rushden and a new warehouse in Northampton.

Through this acquisition, Whistl said it will now operate eight fulfilment warehouses across the UK and over 500 seat contact centre capability.

Founded by managing director David Fanous in 1999, Clientbase has grown to employ 250 employees who will continue to be located at its two sites in Devon and will continue to trade under the Clientbase brand.

Fanous said: “Through joining forces with Whistl we will strengthen their already well-established fulfilment arm and in turn, we will now be part of the UK’s leading delivery management company, and be able to draw upon their expertise and infrastructure.”

Rob Smeddle, sales and marketing director for Clientbase, will become a consultant whilst Angus Dick the company’s financial director will reportedly retire.

Nick Wells, CEO, Whistl said: “We look forward to welcoming the Clientbase team into the Whistl family. They share our entrepreneurial approach and commitment to best in class service.

“Combining their expertise alongside our current and growing capabilities enable us to provide the scale and resource required to meet the ever expanding demand for online shopping.”


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